Your software stack is a dysfunctional family and you're the only adult in the room.
You've cobbled together a handful of tools that don't talk to each other, so you're the one stuck connecting them. Every gap you bridge by hand costs you time, money, and your sanity.
All-in-one •Everything flows •Total control
The Operating System for your Business
The first 50 qualified subscribers get:
- 50% off your first six months
- Then 20% off for life as one of the First 50
- A real say in the features we build next
- White-glove onboarding and data migration
...and more as we grow.
For thirty years, I ran my store on the same software. The first ten years, it was great. The next ten, good enough, but I knew something was missing. After that, just daily frustration: the same repetitive work, and things slipping through the cracks.
I cobbled together a patchwork of software to cover the gaps. But these band-aids were built by software people who never had to live with their own decisions. They handle the easy parts and fall apart where a shop bleeds: the handoffs between one process and the next. So we built it: one platform where every part of the business talks to the rest. That is 1sixty8 Manifold.
Mitch Schaffer is the founder of 1sixty8 media and of Mobile Edge, a mobile enhancement store he ran for nearly 30 years. He built 1sixty8 Manifold as the software he always wished he'd had. Pay for what you use. Nothing you don't.
Customer Management is the foundation that ties it all together. From there, add only the modules you actually use, so your platform is exactly as big as your business.
Customer Management Base
- Every customer, their vehicles, and full contact details in one organized profile.
- A complete activity timeline on every customer, updated automatically as invoices, payments, and work orders happen.
- Clean data by default: names, phones, addresses, and VINs formatted for you on every save.
- Customer reminders and follow-ups, assigned to the right person.
- Group customers with custom tags and colors.
- Know your best customers: lifetime spend, top-customer rankings, and average spend per visit.
Point of Sale
- Multi-Store ready: run one location or fifty, every store on one platform.
- Fast invoicing, estimates, and checkout built for the counter.
- Estimates that track Active, Won, and Lost so nothing slips through.
- Convert an approved estimate to an invoice in one click, with deposits before the parts arrive.
- Take partial payments and manage accounts receivable with confidence.
- Smart inventory with reorder points, low-stock alerts, and one-click restock suggestions.
- Serial number tracking from receiving to sale to warranty.
- Scan anything with any USB or Bluetooth barcode scanner.
- Blind physical counts with an editable variance report and printable count sheets.
- Proper refunds and refund receipts, kept separate from voids.
- Track vendor credits and receivables: RTV refunds, warranty credits, and overpayments.
- Build and sell packages that bundle products and labor.
- Configurable tax rates, tax-exempt sales, and card surcharge handling.
- End-of-day drawer and terminal reconciliation.
- Reporting that answers the real questions: sales, inventory value, AR aging, profit margins, and more.
- QuickBooks integrationComing soon
Service
- Build work orders straight from a customer and vehicle, no invoice required.
- Check vehicles in and out from a phone, right at the bay.
- Capture photos and customer signatures on the spot.
- Generate a Vehicle Condition Report PDF in seconds.
- Drag-and-drop scheduling with a clear job board and installer calendar.
- Technician clock in and clock out, with each tech's jobs in front of them.
- Configurable check-in and check-out signature requirements with your own disclosure text.
- See revenue and labor by technician, plus billed hours versus actual clocked hours.
Communications
- One unified inbox for SMS, email, Facebook Messenger, web chat, and your contact form.
- Send SMS and email from inside the platform, with deliverability handled for you.
- Turn any incoming message into a tracked lead in one click, with the source channel captured automatically.
- Move every lead through a visual sales pipeline board.
- Automate follow-ups, with a review-before-send queue so you stay in control.
- Reusable message templates with merge fields for one-click replies.
- A hosted and embeddable contact form that drops submissions right into your inbox.
- Raise staff alerts by text or on-screen, routed to the right person.
- SMS compliance built in: automatic STOP, HELP, and START handling with opt-out tracking.
- Usage limits and overage controls so messaging costs never surprise you.
- See which lead sources actually drive revenue.
Reputation Management
- Send review requests by text or email, individually or in bulk.
- Customizable request templates, with a built-in cooldown so customers are not over-asked.
- Automatically ask customers for a review when their job is closed out.
- Give customers a private feedback channel that comes straight to your team.
- Get notified the moment private feedback comes in.
- Respond to your reviews right from the platformComing soon
- Drop an embeddable, fully styled reviews widget on your website to showcase your reviewsComing soon
- Match the widget to your site: layouts, colors, fonts, borders, and densityComing soon
- SEO-ready structured review markup (schema.org) built into every widgetComing soon
- Track every request: sent, clicked, and completed, with built-in reports.
Wholesale
- Dedicated dealer and wholesale accounts with their own pricing.
- Wholesale invoicing built for B2B, with dealer PO numbers and per-dealer payment terms.
- Track revenue, payments, aging, and balances by dealer.
- On-demand dealer statements for any date range, plus open-balance summaries at a glance.
- Email dealer statements individually or in bulk.
- Monthly finance charges on past-due dealer balances, with a full audit log.
- Tax-exempt certificate tracking for clean audits.
- Dealer profitability and dealer-versus-retail reporting.
Team Hub
- Team chat and direct messages, built right in.
- A shared task list with photo attachments and emoji reactions.
- Recurring tasks, and tasks linked to a customer, work order, invoice, or PO.
- Company announcements with read receipts and acknowledgment tracking.
- A dedicated announcements channel everyone can scroll back through.
- Pin important messages and search your full chat history, including by filename.
- In-app support tickets with replies and attachments, and a clear indicator when support responds.
Because the modules connect, a few features depend on having the related module active too.
What changes when the system carries the work
Get your nights and weekends back.
When the system carries the work, the after-hours paperwork disappears and your evenings are your own again.
Stop leaving money on the table.
The hot lead gets followed up before it cools, and the part or labor you forgot to charge for gets flagged before the invoice leaves the counter.
Your team stops asking you where everything is.
Everyone works from the same record, so your techs and service writers stop interrupting you to find what they need.
Customers feel the difference.
Review requests fire at the right moment, updates go out on their own, and people stop calling to ask if their car is ready.
Run the shop, not the software.
You stop being the duct tape between your tools. The system is the system, so you do not have to be.
Switching is the scary part. Here's why it isn't.
A short learning curve
A built-in AI assistant answers your team's questions in real time and in plain language, backed by a deep knowledge base, so people get unstuck without waiting on support.
Bringing your data over
There's a clear path to move your existing records in, so switching doesn't mean retyping years of customers, vehicles, and history.
Your data is safe
Backed up continuously and always yours to export. Your records stay protected, and they never stop being yours.
Here for the long haul
Built by an operator who lived this, not a startup chasing an exit. And if you ever leave, your data goes with you.
Build your own platform. No surprises.
Pick the modules that fit, skip the rest. Transparent pricing, no contracts, no hidden fees.
All-in
Full platform. Every module, per location, unlimited users.
Build your own
from $80/month
Add only the modules you need. The more you run, the less each one costs.
- No contracts
- No setup fees
- Unlimited users
- Free data migration
Transparent pricing, no hidden fees.
Run your business on one platform. Start as one of the First 50.
These terms are available to the first 50 qualified subscribers.
1sixty8 Manifold is available to subscribers in the United States. Other countries are on the roadmap.
- Personal onboarding, with hands-on help bringing over as much of your existing data as possible.
- 50% off your first six months, so the switch pays for itself from day one.
- A hand in the roadmap: you help decide which features we build next.
- 20% off for life as one of the First 50, locked in for as long as you stay.
- Getting in early: you'll hit the occasional rough edge, and a direct line to us to smooth it out fast. Your feedback shapes what we build next.
Your next step is a short, exploratory call with Mitch. No pressure, no sales script.
*1sixty8 Manifold is a product of 1sixty8 media, inc. and is in active development; features, availability, and founding-member offer terms may change. Nothing on this site is a binding offer or commitment.