Company Profile is your business identity: the information that prints on invoices, work orders, statements, and customer messages.
Go to Settings > Company Profile. The page opens with an Account Information section showing your account name and your store code. Both are read-only here: the store code is what you sign in with and what support uses to find your account, so contact support if either needs to change.
Fill in
- Business name, business type (LLC, S-Corp, etc), tax ID
- Physical address (used as shipping address by default)
- Billing address (if different; uncheck "Same as shipping address")
- Phone, email, website
- Time zone and currency
- Store hours (per-day open/close, mark closed days)
- Owner contact and role
Click Save. Changes apply immediately to new documents - existing invoices keep the data they were created with.
Logo upload also lives here. The logo appears on printed and emailed documents and on the customer-facing portals. Use a square or wide rectangle PNG with a transparent background for cleanest results.