When you send an announcement requiring acknowledgment, the acks page shows you exactly who has read and acknowledged it.
Go to Managers > Announcements, then click the "View dashboard →" link in the Acks column for the announcement you want to inspect.
The summary at the top shows
- Acknowledged X of Y (with progress bar)
- How many opened it
- How many haven't opened it yet
The recipients table lists every staff member with role, when they viewed it, and when they acknowledged. Color dots indicate status: green (acknowledged), amber (viewed but not acknowledged), red (not opened).
Filter by role or status to focus on a specific group.
Actions
- Send reminder: pings the user with the announcement again.
- Notify sender: alerts you when the user finally acknowledges.
Use this when you've sent an important announcement (a policy change, a safety bulletin, a price update) and need to confirm the team has actually seen it - not just that it was sent.