A physical count locks current stock, lets staff scan or hand-count every product, then commits the corrected quantities all at once.

Go to Inventory > Physical Count.

To start a count

  1. Click "Start Count".
  2. Choose a Primary Sort and Secondary Sort (e.g. Brand then SKU) so the count sheet matches how product is laid out on the shelf.
  3. Click "Start Count". Only one count can be active at a time.

To enter counts

  1. Click "Continue Count".
  2. Either scan barcodes ("Start Scanning") or type quantities into the table.
  3. Click "Save & Continue" any time. Counts persist until you submit.
  4. When done, click "Submit for Review".

To approve and commit

  1. Open the Variance Report from the count detail page.
  2. Review every product whose counted quantity differs from system quantity. Edit individual rows if needed. For serialized products, reconcile serial numbers in the variance row.
  3. Click "Approve & Commit". Stock levels update and a count history record is created.

To cancel a count in progress, click "Cancel Count" - no stock is changed.

Past counts are visible under "Recent Counts" and reportable via the Physical Count Variance report.