Vendor Receivables lists return purchase orders that you've sent back to suppliers but haven't yet been credited or refunded for.

Go to Inventory > Vendor Receivables.

Each row shows

  • Status (e.g. open, partially settled)
  • Return Order number
  • Vendor
  • Total amount expected
  • Settled (what they've credited so far)
  • Outstanding balance
  • Expected date and Days outstanding

Click "Resolve" on a row to open the underlying purchase order and record the credit memo, refund, or replacement received from the vendor.

To create a new return order, go to Inventory > Purchase Orders > "+ New PO" and choose "Return" as the order type, or click "+ New Return Order" from the Defective Inventory page.

Use Vendor Receivables alongside the Defective Inventory list to keep track of warranty returns that haven't been settled by your suppliers - this is real money your shop is owed.