Your software stack is a dysfunctional family and you're the only adult in the room.
You've cobbled together a handful of tools that don't talk to each other, so you're the one stuck connecting them. Every gap you bridge by hand costs you time, money, and your sanity.
All-in-one •Everything flows •Total control
The Operating System for your Business
The first 50 qualified subscribers get:
- 50% off your first six months
- Then 20% off for life as one of the First 50
- A real say in the features we build next
- White-glove onboarding and data migration
...and more as we grow.
For 29 years, I ran my store on the same software. The first ten years, it was great. The next ten, good enough, but I knew something was missing. After that, just daily frustration: the same repetitive work, and things slipping through the cracks.
I cobbled together a patchwork of software to cover the gaps. But these band-aids were built by software people who never had to live with their own decisions. They handle the easy parts and fall apart where a shop bleeds: the handoffs between one process and the next. So we built it: one platform where every part of the business talks to the rest. That is 1sixty8 Manifold.
Pay for what you use. Nothing you don't.
Every plan is built on Customer Management and Point of Sale. From there, add only the modules you actually use, so your platform is exactly as big as your business.
Customer Management Base
- Every customer, their vehicles, and full contact details in one organized profile.
- A complete activity timeline on every customer, updated automatically as invoices, payments, and work orders happen.
- Birthday and anniversary specials: see today's customers on your dashboard, send a congratulations text in one click, and offer a deal your counter can apply.
- Store credit balances, flagged on the customer and on every invoice you open for them, so credit never goes forgotten.
- Clean data by default: names, phones, addresses, and VINs formatted for you on every save.
- Customer reminders and follow-ups, assigned to the right person.
- Group customers with custom tags and colors.
- Know your best customers: lifetime spend, top-customer rankings, and average spend per visit.
Point of Sale Base
- Sell, reload, and accept gift cards, on plastic cards or printed and emailed certificates, with a liability report showing every balance you owe.
- Turn a vendor's price sheet (Excel, CSV, or PDF) into products in minutes, and see exactly which of your prices a new sheet would change before you import it.
- Run a sale: a percentage off chosen brands or categories between two dates, priced automatically on every invoice, with a report on what it gave away and what it sold.
- Manifold Pay, integrated card processing: charge at the terminal or send a pay link, and the payment records itself.
- Multi-Store ready: run one location or fifty, every store on one platform.
- Fast invoicing, estimates, and checkout built for the counter.
- Text or email an estimate for approval: the customer approves it from their phone and the invoice is created for you.
- Estimates that track Active, Won, and Lost so nothing slips through.
- Convert an approved estimate to an invoice in one click, with deposits before the parts arrive.
- Take partial payments, apply one payment across several open invoices, and turn any overpayment into store credit.
- Sales reminders on invoice lines prompt your staff to offer the add-on, with a report on how often it worked.
- Split a sale between two salespeople, and settle commissions from the Salesperson and Installer Profitability reports.
- Set a minimum sell price per product or a margin per category, enforced on every invoice, with manager overrides logged.
- Smart inventory with reorder points, low-stock alerts, and one-click restock suggestions.
- See what stock is already promised to open invoices, so low-stock alerts go by what you can actually sell.
- Sell by the foot: buy wire or sound deadening by the spool or sheet and sell it by the foot or square foot, with costing handled for you.
- Order one-off special parts without cluttering your catalog; they land on the vendor's open purchase order automatically.
- Customer-friendly names on invoices: the customer sees "8-Gauge Power Wire," not "8G-BLK-250."
- Serial number tracking from receiving to sale to warranty.
- Scan anything with any USB or Bluetooth barcode scanner.
- Blind physical counts with an editable variance report and printable count sheets.
- Proper refunds and refund receipts, kept separate from voids.
- Track vendor credits and receivables: RTV refunds, warranty credits, and overpayments.
- Build and sell packages that bundle products and labor.
- Configurable tax rates, tax-exempt sales, and card surcharge handling.
- End-of-day drawer and terminal reconciliation.
- Reporting that answers the real questions: sales, inventory value, AR aging, profit margins, and more.
Service
- Photograph a VIN plate with your phone to see exactly what the car is, plus whether your shop has worked on it before, even before there is a customer or invoice.
- NHTSA safety recalls and technical service bulletins on every vehicle, flagged red on the work order when a park-it recall may apply.
- Multiple work orders and multiple technicians on one invoice, with labor credit split between them.
- Build work orders straight from a customer and vehicle, no invoice required.
- Check vehicles in and out from a phone, right at the bay.
- Capture photos and customer signatures on the spot.
- Generate a Vehicle Condition Report PDF in seconds.
- Drag-and-drop scheduling with a week view laid out by bay, and a Job Board that opens on today's work.
- Callback tracking shows which finished jobs still need a follow-up call, so no customer is left waiting.
- Look up any product from your phone: scan a barcode to see price, stock, and what's on order, then add it to an open invoice.
- Technician clock in and clock out, with each tech's jobs in front of them.
- Configurable check-in and check-out signature requirements with your own disclosure text.
- See revenue and labor by technician, plus billed hours versus actual clocked hours.
Communications
- One unified inbox for SMS, email, Facebook Messenger, Instagram direct messages, web chat, and your contact form.
- Send and receive photos by text, right inside the conversation.
- The whole inbox on your phone: reply, attach photos from your camera, leave internal notes, and assign or close conversations.
- Assign a conversation to a team member, and that customer's future messages go straight to them.
- Send SMS and email from inside the platform, with deliverability handled for you.
- Every email goes out with your logo, brand color, and contact details, and you hear about it if one bounces.
- Turn any incoming message into a tracked lead in one click, with the source channel captured automatically.
- Move every lead through a visual sales pipeline board.
- Automate follow-ups, with a review-before-send queue so you stay in control.
- Reusable message templates with merge fields for one-click replies.
- A hosted and embeddable contact form that drops submissions right into your inbox.
- Raise staff alerts by text or on-screen, routed to the right person.
- SMS compliance built in: automatic STOP, HELP, and START handling with opt-out tracking.
- Usage limits and overage controls so messaging costs never surprise you.
- See which lead sources actually drive revenue.
Reputation Management
- Your Google reviews sync in automatically, and replies you write post straight to your Google listing.
- Send review requests by text or email, individually or in bulk.
- Automatically ask customers for a review when their job is closed out.
- Drop an embeddable, fully styled reviews widget on your website to showcase your reviews.
- Match the widget to your site: grid, carousel, badge, or featured layouts, plus your colors, borders, corners, shadows, and density, and it picks up your website's own font.
- SEO-ready structured review markup (schema.org) built into every widget.
- Customizable request templates, with a built-in cooldown so customers are not over-asked.
- Give customers a private feedback channel that comes straight to your team.
- Get notified the moment private feedback comes in.
- Track every request: sent, clicked, and completed, with built-in reports.
Wholesale
- Dedicated dealer and wholesale accounts with their own pricing.
- Wholesale invoicing built for B2B, with dealer PO numbers and per-dealer payment terms, including pay-by-the-20th terms the way car dealers actually pay.
- Track revenue, payments, aging, and balances by dealer.
- On-demand dealer statements for any date range, plus open-balance summaries at a glance.
- Email dealer statements individually or in bulk.
- Monthly finance charges on past-due dealer balances, with a full audit log.
- Tax-exempt certificate tracking for clean audits.
- Dealer profitability and dealer-versus-retail reporting.
Team Hub
- Team chat and direct messages, built right in.
- A shared task list with photo attachments and emoji reactions.
- Recurring tasks, and tasks linked to a customer, work order, invoice, or PO.
- Company announcements with read receipts and acknowledgment tracking.
- A dedicated announcements channel everyone can scroll back through.
- Pin important messages and search your full chat history, including by filename.
- In-app support tickets with replies and attachments, and a clear indicator when support responds.
Included with every plan
No matter which modules you run.
- Ask Manifold, a built-in AI assistant trained on how the platform works, with cited answers, and it keeps your past conversations so you can pick up where you left off.
- QuickBooks Online: every day's sales, tax, payments, and vendor bills sent to your books overnight.
- Instant search to jump to any record from anywhere.
- A role-based dashboard that shows each person exactly what matters today.
- Switch between staff in seconds on a shared terminal with a quick PIN.
- Granular roles and permissions so people see only what they should.
- Custom fields on work orders, invoices, and inventory to track what is unique to your shop.
- In-app bell notifications for your whole team.
- Install it on your phone as an app: inbox, team chat, bay check-in, VIN scan, and inventory lookup in your pocket.
- On-demand database backups you can push to your own cloud storage, with one-click restore.
- A daily end-of-day report package, emailed automatically, with each report remembering its filters.
- Decide what has to be filled in before an invoice saves, from contact details to referral source to your own custom fields.
Because the modules connect, a few features depend on having the related module active too.
Get paid right from the invoice.
Manifold Pay is card processing built into 1sixty8 Manifold. Send the charge to your terminal or text the customer a pay link, and the payment records itself. No re-keying amounts, and no matching receipts at the end of the day.
At the counter
Send the charge from the invoice to your VP550C. The customer taps or inserts their card, and the payment, card details, and signature land on the invoice by themselves.
Pay links
Text or email the customer a link for the full balance or any part of it. They pay from their own phone, and the payment posts to the invoice on its own. No more taking cards over the phone.
Deposits on approval
Customers approve an estimate online and pay the deposit in the same step. The invoice is created once it clears.
Refunds and voids
Void a same-day sale, or refund straight back to the customer's card at the terminal.
It reconciles itself
A settlement report matches every batch against the payments on your invoices, so the books tie out.
Meet or beat your current rate.
The processing partner behind Manifold Pay promises to meet or beat what you pay today. Manifold Pay is optional, and 1sixty8 Manifold works with the processor you already have, but integrated payments make every transaction faster.
Close the bay door. Your books close themselves.
Every night, 1sixty8 Manifold sends the day's sales, tax, payments and deposits to QuickBooks Online. Your bookkeeper opens it in the morning and the day is already there. Included with every plan.
- 6:12 PM
Last sale of the day
Ring it up, lock the drawer, pull the door down. Nothing to export.
- Overnight
The day goes to QuickBooks
One balanced journal entry for each store, plus bills for what you received from your vendors.
- 7:45 AM
Your bookkeeper's coffee
Yesterday is in the books, matched to the accounts you chose. No shoebox, no spreadsheet.
You check the first five days
Send your first week by hand and see exactly what lands. After that it runs overnight, and stops to tell you if something needs a look.
Closed days stay closed
Fix an invoice after its day was sent and the difference posts as a labeled adjustment. A day already in your books is never rewritten.
Vendor bills, already keyed
Receive a purchase order and the bill lands under that vendor, carrying the invoice number you entered at receiving. Return credits follow as vendor credits.
Every store, one company
Send several stores into one QuickBooks company, each tagged with its own location or class so the reports still split by store.
Count sales your way
Book sales on the day the job is finished, or count deposits as sales the day the money comes in. Your accountant picks.
Your customers stay yours
Totals go to QuickBooks. Customer names and contact details never do.
Set it up once.
Sign in to QuickBooks from Settings, match your accounts once, and 1sixty8 Manifold can create any you are missing.
Works with QuickBooks Online. Vendor bills need Essentials or higher; locations and classes need Plus or higher. QuickBooks is a trademark of Intuit Inc.
What changes when the system carries the work
Get your nights and weekends back.
When the system carries the work, the after-hours paperwork disappears and your evenings are your own again.
Stop leaving money on the table.
The hot lead gets followed up before it cools, and the part or labor you forgot to charge for gets flagged before the invoice leaves the counter.
Your team stops asking you where everything is.
Everyone works from the same record, so your techs and service writers stop interrupting you to find what they need.
Customers feel the difference.
Review requests fire at the right moment, updates go out on their own, and people stop calling to ask if their car is ready.
Run the shop, not the software.
You stop being the duct tape between your tools. The system is the system, so you do not have to be.
Switching is the scary part. Here's why it isn't.
A short learning curve
A built-in AI assistant answers your team's questions in real time and in plain language, backed by a deep knowledge base, so people get unstuck without waiting on support.
Bringing your data over
Coming from TSS? Upload your backup, preview everything before it is saved, and get a reconciliation report at the end. Coming from another system? The 1sixty8 Manifold team assists with the move, so it's pain-free.
Your data is safe
Backed up continuously and always yours to export. Your records stay protected, and they never stop being yours.
Here for the long haul
Built by an operator who lived this, not a startup chasing an exit. And if you ever leave, your data goes with you.
Lessons from 29 years behind the counter. Mistakes included.
The problems I lived with for years, and how 1sixty8 Manifold solves them now. New features, how to use them, and the occasional story that has nothing to do with either.
1sixty8 Manifold Purchase Orders Now Track Free Freight and Master Cartons
No more vendor minimums on sticky notes, and no more paying loose-unit prices on the wire and fuses you reorder all the time.
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1sixty8 Manifold Now Has a Built-in Time Clock
How your team punches in from the bay, the counter or a phone, and why seeing shift hours next to job hours changes the payroll conversation.
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Your Data Is Your Data and the Feature I Think You Will Never Use
A free, complete export of your shop's data, cancelling on your own terms, and no lockout when a card declines: what shipped and why I built it.
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1sixty8 Manifold Now Sends Your Day to QuickBooks Online
What goes across each night, what never leaves your shop, and how a correction gets booked without rewriting a month your bookkeeper already closed.
Build your own platform. No surprises.
Pick the modules that fit, skip the rest. Transparent pricing, no contracts, no hidden fees.
All-in
Full platform. Every module, per location, unlimited users.
Build your own
from $199.99/month
Point of Sale, then add only the modules you need. The more you add, the less each one costs.
- No contracts
- No setup fees
- Unlimited users
- Free data migration
Transparent pricing, no hidden fees.
Run your business on one platform. Start as one of the First 50.
These terms are available to the first 50 qualified subscribers. Every spot starts with a short call with Mitch.
1sixty8 Manifold is available to subscribers in the United States. Other countries are on the roadmap.
- Personal onboarding, with hands-on help bringing over as much of your existing data as possible.
- 50% off your first six months, so the switch pays for itself from day one.
- A hand in the roadmap: you help decide which features we build next.
- 20% off for life as one of the First 50, locked in for as long as you stay.
- Getting in early: you'll hit the occasional rough edge, and a direct line to us to smooth it out fast. Your feedback shapes what we build next.
*1sixty8 Manifold is a product of 1sixty8 media, inc. and is in active development; features, availability, and founding-member offer terms may change. Nothing on this site is a binding offer or commitment.