Team Hub

You can edit your own chat messages for up to 15 minutes after sending them. After that, the message is locked and cannot be changed. To edit a message: 1. Open the conversation…

@Mentions are how you ping a specific teammate in the shop channel. They appear as a purple chip in the message and send a notification to the person you mentioned. To mention…

Pinning a message Owners, store managers, and sales managers can pin important messages so the whole team sees them at the top of a channel. Other roles can read pins but cannot…

You can react to a chat message with an emoji from a quick-pick set. Reactions are a lightweight way to acknowledge a message ("got it", "agreed", "huh?") without typing a reply.…

Team Hub Chat is a real-time message panel for your staff. Use it to coordinate without leaving the page you are working on; messages stay tied to channels and direct…

Every task has a built-in activity stream where you and your teammates can leave comments and react with emoji. Comments are how you ask a question, share context, or note what…

The Tasks page is your shop's shared to-do list. Use it to assign work to teammates, follow up on customers, and track open items that do not live on a work order or invoice.…

Team Hub is the internal coordination system for your staff (chat plus shared tasks). Its settings live on one page that only the shop owner can change. To reach it, go to…